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Support

You’ve got questions and we’ve got answers. We’ve got you covered when it comes to everything from account security, fraud prevention and customer support. Check our Online Help or contact NETELLER 24 hours a day, 7 days a week by email, telephone or Live Chat to get the information you need.

Online Help

The quickest way to get the answers you need is to search our extensive list of FAQs for all things NETELLER. Search Online Help.

Web/Email Support

To get help over email, contact us through the web form.

Live Chat

Chat in real-time with our easy-to-use Live Chat program. Chat now.

Contact by Telephone

To call NETELLER directly, dial +1-403-451-8020. Long distance charges will apply.

Customer Complaints

To learn more about how to make a complaint, visit our complaints page.

Contact information for merchants and investors

If you are a merchant or investor wishing to contact Neovia Financial™ Plc, please visit the NEOVIA Financial Plc home page. 

Community tools

Keep up with NETELLER to get the latest news, exclusive offers and sneak peeks on upcoming promotions.

  NETELLER on Twitter

  NETELLER on Facebook

  RSS feeds from NETELLER

  NETELLER Blog

 

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Copyright © NEOVIA Financial® Plc. All rights reserved. NETELLER (UK) Limited is authorised and regulated by the Financial Services Authority (FSA). The NEOVIA Financial®, NETBANX®, NETELLER® and Net+™ trademarks are the property of NEOVIA Financial Plc. Net+ cards are issued by Conister Trust Limited, pursuant to a licence from MasterCard International Inc. MasterCard is a registered trademark of MasterCard International Inc.