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Security

While internet security was once solely the domain of geeks and the paranoid alike, it’s important that everyone know they’re surfing safely. That doesn’t mean, however, that you should have to waste time worrying about security...that’s what NETELLER is here for. We’re all about keeping your money safe.

We keep your money safe


It’s not enough for us to simply move your money quickly. We have to make sure it gets where you want it safely too. How do we do it? From industry-leading encryption to secure data centres, firewalls and anti-virus software to data classification, we do what it takes to keep your details secure. And to top it all off, we’ve embedded identity verification services in place so that no one can use your identity but you. 

You want more protection than that? We’ve got it.

  • We are required by the Financial Services Authority (FSA) to hold 100% of member account balances in segregated trust accounts, but we also hold an additional margin. These funds are kept separate to ensure they remain available to members.
  • Strong, 128-bit encryption technology to help ensure that data passing between your PC and our web server is secure.
  • Digital certificates issued by trusted third-party companies to let you know that our site is secure and genuine.
  • Automatic sign-out after 15 minutes of inactivity.
  • Multiple layers of security including restrictive firewall rules, intrusion prevention systems, vulnerability patching and regular penetration testing.
  • Electronic and physical security measures that protect our systems, network and facilities against viruses, malicious attack, physical intervention, fire and water damage 
  • Physical measures like electronic security systems that integrate access control technologies and constant video surveillance, internal security guards and controls on the movement of sensitive information to prevent physical intervention and fire and water damage.

Join now to start moving money with one of the safest sites around.

Forgot your password?


With a bazillion different passwords online, it’s easy to forget which one works on which site. Retrieve your NETELLER password here.

Lost your account information?


If you need to get your Account ID and Secure ID, you can retrieve them here.

Think you received a fake email?


Did you get an email that says it’s from NETELLER but you’re not sure? Send it to phishing@neteller.com and we’ll look into it for you.

Secure Online Payment

 

Online Payment | Secure Online Payment