Security

While internet security was once solely the domain of geeks and the paranoid alike, it’s important that everyone know they’re surfing safely. That doesn’t mean, however, that you should have to waste time worrying about security...that’s what NETELLER is here for. We’re all about keeping your money safe.

We keep your money safe


It’s not enough for us to simply move your money quickly. We have to make sure it gets where you want it safely too. How do we do it? From military-grade encryption to secure data centres, firewalls and anti-virus software to data classification, we know what it takes to keep your details secure. And to top it all off, we’ve put industry-leading identity verification services in place so that no one can use your identity but you.

You want more protection than that? We’ve got it.

  • With a system of SSL certificates, you can always verify you are on the NETELLER site 
  • Electronic and physical security measures that protect our systems, network and facilities against viruses, malicious attack, physical intervention, fire and water damage 
  • Physical measures like electronic security systems that integrate access control technologies and constant video surveillance, internal security guards and controls on the movement of sensitive information

Join now to start moving money with one of the safest sites around.

Forgot your password?


With a bazillion different passwords online, it’s easy to forget which one works on which site. Retrieve your NETELLER password here.

Lost your account information?


If you need to get your Account ID and Secure ID, you can retrieve them here.

Think you got a fake email?


Did you get an email that says it’s from NETELLER but you’re not sure? Send it to phishing@neteller.com and we’ll look into it for you.